Discussions

Our company has three Corrigo account but we service two locations through JLL using Corrigo. Right now, only one of those Corrigo accounts is able to submit work orders. These are in two different states in the US, California and Pennsylvania, serving two different facilities.

i tried the below code to check in from unknown location.

Is it possible to is possible to make the 'WorkZoneNumber' visable is the Corrigo Pro UI dashboard? This would eliminate the errors we see when trying to match rules for Customer Integration.

How to search work order in corrigo ?

How do I submit an electronic invoice for my customer

We are receiving a "Complete Work Order" message back upon work order checkout asking "HOW MANY TECHS WORKED ON THIS JOB?, "REFRIGERANT", and "IF THIS LOCATION IS UNDER REF/HVAC SERVICE CONTRACT, EXPLAIN WHY THIS SERVICE REPAIR IS NOT COVERED". Is this required or is this configurable and we can turn this off? If so, how do we make this change?

Hi Team,
I am trying to validate my Webhook request in Asp.Net Core when receiving new workorder notification from Corrigo and I got the hit on my specified controller but before preceding further I want to validate my request header token as mentioned in :

Is it possible to show if a WO has an attachment in the list view?

Looking at a Work Order I noticed we were missing some of the Cru Chat messages in our system. These seem to be messages from JLL Santander. If I use the messages API I can see some but not all. Taking a look at the WebHook logs I can also see that some of these were not sent over after creation in Corrigo. Hoping someone can take a look at this. Thanks!

Yesterday an issue was noticed when running our integration to auto-Accept new work orders. Taking a look at the Corrigo Pro logs it was noticed that during acceptance this was the response we received: