Discussions

Yesterday an issue was noticed when running our integration to auto-Accept new work orders. Taking a look at the Corrigo Pro logs it was noticed that during acceptance this was the response we received:

{
"Code": 1000,
"Message": "Internal server error occurred. This might be a configuration, integration, or setup Internal server error.",
"ValidationErrors": null,
"MessageId": "****Censored-for-forum****"
}

Around 326 new work orders came in at once, our job then split these into batches of 50 (as I believe supported via the api docs) and made 7 consecutive calls to accept these work orders. It looks like the Corrigo server was unable to handle the load though. Could this be investigated? We don't want to leave customers hanging believing that we have accepted the work only to realize after there was an error within Corrigo when doing so.