Discussions

How can CPD check customer settings for required work order verification?

Receiving the following error for CPD invoice submission:

In Mode 1, if TypeId is 7 (Add Refrigerant), I need to provide a CylinderId.
If CylinderId is set to 0, then I must provide a value for ExternalCylinder (as a string).

We've had an ongoing issue where the Corrigo API will habitually time out, giving no response at all, seriously hampering our process.
Is there some kind of rate/request limit attached to the Corrigo Pro API? Or does it throttle after a certain number of requests?

Do we turn on/off the Corrigo API at the Site level ? all customers in the site ?
a. No customer approval to bring their data through the Corrigo API ?

question about the API’s access in regards to PMs. I know we can access the PM task list through the API, but can we also access things like schedule date?

We’re integrating Corrigo with our internal system and want to ensure consistent mapping of locations and assets across both platforms. What’s the recommended approach for keeping Corrigo’s location and asset data in sync with downstream systems? Specifically:

How can a quote be submitted to a customer prior to actually having a valid active work order?

We currently have a webhook setup with corrigo pro and has been working with a single branchID.

We're integrating the Corrigo API for invoicing and need to confirm if it's possible to update the Tax field and the Zero Tax dropdown options via the API.