Discussions
Additional Field on Screen not appearing in retrieved list via API
Hello, we have a couple of Additional fields appearing in our WO Completion Details section but they do not appear in the list retrieved using the "/api/WorkOrder/additionalField" API when passing the relevant Customer ID. A number of other additional fields are retrieved but the specific, newly added fields are not listed. Any ideas why this may be the case? Note, this is in our Sandbox environment. Thanks.
Alternate MFA for Users
Inquiring about setting up alternative MFA for end-users. VoIP phone lines reject incoming MFA, so we need to either have all of our MFA reset so we can switch it to personal phone lines, or have them change to Email or Authenticator App MFA please.
API rejecting valid datetime objects which comply with ISO-8601
Hello, this is a bug report regarding datetime submission, where there are issues sending requests to many endpoints which are utc formatted:
The API rejects valid ISO-8601 values such as 2026-08-28T03:30:00+00:00 and only accepts 2026-08-28T03:30:00.000Z.
Price
Hey!
I couldn't find it anywhere, how much does API access cost for both the setup fee & monthly subscription?
Sandbox?
Is there a Sandbox or Staging environment for working with the API? How is it accessed? Thanks,
Work order Accompanying Message vs Asset Comment
We have a few clients that are using the Corrigo api integration
Tax Validation and Submit Anyway
The CorrigoPro Supplier Direct team is developing a solution to automate supply ordering and invoicing between CE requestors and CP Suppliers. Our test account is JLL Block, https://jll-block.corrigo.com/CorpNet/, and the Supplier is Complete Office Supplies (APAC). Complete Office Supplies is receiving a tax validation error in spite of applying the "Submit Anyway" PUT instructions in the API. What in the code pasted below does COS need to correct?
QuoteChanged - Approve Events
Hello,
API(CorrigoPro) vs Enterprise Invoiceing Data
In my existing CPD integration I've noticed the Invoice Status column only has 3-4 different statuses (“InvoiceCanceled, “InvoiceDisputed”, “Invoiced”), while the Enterprise view provides 7 (“Authorized”, “Disputed”, “Draft”, “New”, “Paid”, “Pending WO Completion”, “Submitted”).
Error Code 1000 Upon Submitting and Invoice
Based on the CPD code pasted below, are you able to help us identify why we are unable to submit our invoice to our requestor?