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Complete WOrkorder Message

We are receiving a "Complete Work Order" message back upon work order checkout asking "HOW MANY TECHS WORKED ON THIS JOB?, "REFRIGERANT", and "IF THIS LOCATION IS UNDER REF/HVAC SERVICE CONTRACT, EXPLAIN WHY THIS SERVICE REPAIR IS NOT COVERED". Is this required or is this configurable and we can turn this off? If so, how do we make this change?

Thanks.