API issues when downloading attachments In Work orders

We have an existing API integration with Corrigo, and we are currently experiencing issues when attempting to download attachments from your API in our production environment. Since last week, the endpoint has been returning a 500 Internal Server Error. This endpoint previously worked without issues but stopped functioning unexpectedly.

Here is an example request that consistently fails:

GET https://am-api.corrigopro.com/Direct/api/attachments/downloadUrl?attachmentId=[attachId]&workOrderId=[WOId]&messageId=msg-6925bd969d07a

Could you please advise on what steps we can take to restore functionality?