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We are noticing that there might be multiple Occupant IDs that denote the same physical address, but there seem to be different Work Zones? There is a Work Zone ID and Work Zone Number, available to us, along the Occupant ID. We also sometimes see that Work Zone ID is null or missing from the API responses completely. Can you please explain the data hierarchy? What should we use as a unique location identifier?

Hi,

As there are REST API end - points to do operations with Work orders, Invoices ; Are there similar REST API end-points for Ticket management, Incident Management ?

Hi!

Hey Corrigo,

Is it possible to have more than one URL for the event notification section in the integration settings?

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When I search for a work order using the URL workOrder/search and providing the workOrderNumber parameter, I get the expected results. However, if I try to search for the same work order number using the URL workOrder?ids=04360505&messageId=04360505-1701180597 I get the following error:

Hi

I'm trying to make an API call to add an attachment to a work order and getting the below error.