Work order recalled

(this action may only be performed by a customer)

If a customer created work order by mistake (e.g., duplicate issue), they may recall it. A recalled work order will never be renewed, and may be referred only for historic purposes. Each time your work order is recalled, your WebHook receives notification containing all the relevant information.

Field

Value Type

Verification

Description

Header

MessageHeader

Mandatory

Complex object that contains important information about the request.

Status

Status

Mandatory

Value: "Recalled".

Comment

string

Optional, Maximum length 3000

Actor comment justifying the action.

Example

{
	"Status": "Recalled",
	"Comment": "WorkOrder has been recalled.",
	"Header": {
		"WorkOrderId": 42,
		"BranchId": 500772,
		"Sender": {
			"Name": "Tyrion Lannister",
			"Phone": "+12025556632",
			"Type": "Customer"
		},
		"Action": "Recalled",
		"ActionDate": "2017-10-05T14:53:29.1107251Z",
		"ApiVersion": "1.0",
		"MessageId": "4c72c15b-12d7-4504-8f38-3d518f38b6f9"
	}
}