Discussions
Documentation for setting up a sandbox
Hi
Can not working with Sandbox
Hi there.
I have got an error with sand box. I used your apis in https://documenter.getpostman.com/view/18831016/UVsEWpoM.
There are an error when I tried to call your api
Can you send a quote without a WO being opened?
Is it possible to upload a quote without a WO being opened? Or is there a way for us as a vendor to submit a quote on a WO we generate so we can submit a quote?
Complete WOrkorder Message
We are receiving a "Complete Work Order" message back upon work order checkout asking "HOW MANY TECHS WORKED ON THIS JOB?, "REFRIGERANT", and "IF THIS LOCATION IS UNDER REF/HVAC SERVICE CONTRACT, EXPLAIN WHY THIS SERVICE REPAIR IS NOT COVERED". Is this required or is this configurable and we can turn this off? If so, how do we make this change?
Same NewWorkOrder delivered twice?
Starting ~2 weeks ago, I've encountered two instances where CorrigoPro Direct has delivered two NewWorkEvents for the same work order to my event notification (webhook) handler. Prior to this, I had never encountered this situation.
CPD Help
When calling the endpoint /api/workOrder/checkIn one of the elements of the Model is Comment. I see that element sent over and accepted but it does not show anywhere that I can see in the interface. Where does this comment go? (several other endpoints have the same element)
Invoicing questions
Hiyas! Couple of questions around Invoicing:
Back-end Access
We have a license for IFSM to connect to our QuickBooks but we have questions about the actual Customizability of the Interface.
Emulator only works once
I developed some code that is accepting WebHook notifications and I want to ensure I am processing the JSON correctly. So I
Can I get the full CruChat history through the API, including the small text?
I know that I can pull the messages using the api/messages end point, but I need to be able to see things like 'Checked-in through the IVR ...', and 'Paused through the IVR ...' and these do not generate messages.