Discussions

Hello,
Is there a standard response time SLA that the Corrigo API tries to adhere to? We noticed that at times the Work Order Get API is taking well over 30 seconds to deliver a response back to our system. These lengthy response times are leading to failures when making the callout to Corrigo. Thirty seconds seems excessive but I couldn't find an answer in the documentation if this still fell within Corrigo's acceptable window. Is there a standard response time window for CorrigoPro Direct?
Thank you,
Chris

While working with integrating Corrigo I had a question that I didn’t find the answer to within the documentation.

When calling the endpoint /api/workOrder/checkIn one of the elements of the Model is Comment. I see that element sent over and accepted but it does not show anywhere that I can see in the interface. Where does this comment go? (several other endpoints have the same element)

In Cruchats view, is it possible to select all and mark as read?

In Cruchats view, is it possible to select all and mark as read?

Can I get cruchat link Using API call??..

Can we get all workorders from corrigo pro using api. if we do so can you explane how can we get all workorders .

Can you open an attachment (documents/pictures) attached on the work order in CorrigoPro?

Hey guys,

I know that I can pull the messages using the api/messages end point, but I need to be able to see things like 'Checked-in through the IVR ...', and 'Paused through the IVR ...' and these do not generate messages.