Message received

Every time a customer or an associate sends a message, your WebHook receives a notification with the necessary information. To distinguish between customer and associate messages, review the Sender.Type property value.

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Message visibility

Messages sent via CorrigoPro have visibility. CorrigoPro Direct only receives message notifications that have visibility option set to All (Customer In).

Fields

Example notification: message received

{
	"Text": "Hello Direct!",
	"Header": {
		"WorkOrderId": 42,
		"BranchId": 500772,
		"Sender": {
			"Name": "Jon Snow",
			"Phone": "+12025550141",
			"Type": "CorrigoPro"
		},
		"Action": "MessageSent",
		"ActionDate": "2017-10-04T15:18:57.5328597Z",
		"ApiVersion": "1.0",
		"MessageId": "26b82cca-deea-4503-99cb-3cf8b83462ed"
	}
}