Reopening work orders

If a provider believes work is not completely done, they may reopen the work order after its completion This endpoint represents a mirroring action to the work order reopened push notification.

To reopen a work order, call the PUT /api/workOrder/reopen method.

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Note:

Not all customer systems support the "reopen" operation. In this case, an error with code 3000 will be returned and no work order state changes will be performed.

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Note:

This operation may only be executed if a relevant work order is in Completed Status. Otherwise, an error code 3001 will be returned and no work order state changes will be performed.