Working with custom fields
Customers can share work order custom fields as AdditionalFields. Depending on whether customers share the custom field as editable or read-only, providers may be able to edit the shared custom fields.
Retrieving custom field settings
You can retrieve information regarding your customer's custom field configuration by calling the GET /api/customerSettings/additionalFieldsDescriptors method.
Updating custom field values
If the To update a custom field value for a work order, use the PUT /api/WorkOrder/additionalField method.
Retrieving a custom field history
In addition to retrieving the current value of the AditionalField, you may retrieve the history of the field by using the GET /api/WorkOrder/AdditionalFieldHistory method.
Updated over 4 years ago