Troubleshooting WebHook events

If you detect some issue, navigate to the Usage log tab. It displays summary of WebHook notification issues, if any:

For information how to drill down to details of any issue, see the Communication Logs and Notification Retry topics.

Common troubleshooting steps

1. Check your WebHook configuration

For details, see the Configuration and Prerequisites topics.

2. Send an emulated notification to ensure your WebHook is accessible.

Try the WebHook Emulator tool to eliminate any concerns.