Technician checked out via IVR
Every time your company's work order is completed by a technician via IVR, your WebHook receives notification that the work was done by the technician, but the provider should fill completion information manually in order to be able to submit an invoice.
Important
Completion info may be filled in through CorrigoPro Desktop, or by calling the PUT api/workOrder/workDoneDetails method to specify work done details.
Fields
Field | Value Type | Verification | Description |
---|---|---|---|
Header | MessageHeader | Mandatory | Complex object that contains important information about the request. |
Status | Status | Mandatory | Actual status. Equals to NeedsCompletionDetails. |
Example notification: technician checked out through IVR
The following is a notification body sample:
{
"Status": "NeedsCompletionDetails",
"Header": {
"WorkOrderId": 1,
"BranchId": 2,
"Sender": {
"Name": "IVR",
"Phone": "6613804164",
"Type": "CorrigoPro"
},
"Action": "NeedsCompletionDetails",
"ActionDate": "2018-02-26T13:10:08.4078223Z",
"ApiVersion": "1.0",
"MessageId": "5c65c00b-994f-4cd5-97ab-9dcc61646f5d"
}
}
Updated over 5 years ago