GuidesDiscussions

Work verified

(this action may only be performed by a customer)

Suggest Edits

When a work order is completed, a customer can verify your work and provide a feedback on it. Each time a customer updates verification details of your work order, your WebHook receives a notification with the necessary information.

❗️

Important

Depending on customer settings, if customer verifies your work as not completed, you may not be able to submit an invoice!

Fields

FieldValue TypeVerificationDescription
HeaderMessageHeaderMandatoryComplex object that contains important information about the request.
StatusStatusMandatoryIs always set to Verified.
FeedbackFeedbackMandatoryWork order completion verification details.

Example

{
	"Status": "Verified",
	"Feedback": {
		"TimeStamp": "2017-10-04T14:50:53.3162123Z",
		"Actor": "Petyr Baelish",
		"Comment": "Good work!",
		"Type": "Positive"
	},
	"Header": {
		"WorkOrderId": 42,
		"BranchId": 500772,
		"Sender": {
			"Name": "Tyrion Lannister",
			"Phone": "+12025556632",
			"Type": "Customer"
		},
		"Action": "WorkVerified",
		"ActionDate": "2017-10-04T14:50:53.3162123Z",
		"ApiVersion": "1.0",
		"MessageId": "ac12d24b-987f-4239-bce7-53712238d7ae"
	}
}

Updated almost 5 years ago