Work order recalled
(this action may only be performed by a customer)
If a customer created work order by mistake (e.g., duplicate issue), they may recall it. A recalled work order will never be renewed, and may be referred only for historic purposes. Each time your work order is recalled, your WebHook receives notification containing all the relevant information.
Field | Value Type | Verification | Description |
---|---|---|---|
Header | MessageHeader | Mandatory | Complex object that contains important information about the request. |
Status | Status | Mandatory | Value: "Recalled". |
Comment | string | Optional, Maximum length 3000 | Actor comment justifying the action. |
Example
{
"Status": "Recalled",
"Comment": "WorkOrder has been recalled.",
"Header": {
"WorkOrderId": 42,
"BranchId": 500772,
"Sender": {
"Name": "Tyrion Lannister",
"Phone": "+12025556632",
"Type": "Customer"
},
"Action": "Recalled",
"ActionDate": "2017-10-05T14:53:29.1107251Z",
"ApiVersion": "1.0",
"MessageId": "4c72c15b-12d7-4504-8f38-3d518f38b6f9"
}
}
Updated over 5 years ago