Working with internal notes

You may wish to add a custom InternalNote field that can be associated with a specific work order. These notes are not visible to the customer.

One possible use case could be to store a work order number from an external work order management system.

Setting the internal note

To populate the internal note field, use the PUT /api/workorder/note method of the CorrigoPro Direct API.

Retrieving the internal note

The InternalNote field is available within the work order details returned from GET /api/workorder and within the work order search results returned from POST /api/workorder/search

Retrieving the history of the internal note field

In addition to retrieving the current value of the InternalNote field, you may retrieve the history of the field by using the GET /api/workorder/noteHistory method.